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8 Beachwood Buzz May 2016
2 Beachwood Buzz May 2016
May 2016 Beachwood Buzz
3
Ristorante Giovanni's and Alfredo's
Hair Salon rive for Decades as
Neighbors in Beachwood
By June Scharf
Real estate is all about location, location,
location, but for commercial tenants, a battle
cry might be for visibility, visibility, visibility.
Two Beachwood institutions possess the
former without the latter, and despite this dis-
advantage, along with little foot traffic and no
signage due to zoning restrictions, they have
succeeded for decades across the hall from
each other in the Chagrin Richmond Plaza.
The white, four-story non-descript building
is set back on the south-west corner of one
of Cuyahoga's County's busiest intersections
at Chagrin Boulevard and Richmond Road.
Built in 1969, the structure is filled primarily
with professional service businesses, but it
also houses two remarkably long-time and
legendary tenants in highly competitive in-
dustries ­ Ristorante Giovanni's and Alfredo's
Hair Salon, making good on their leases for a
combined 80 years. Defying most longevity
standards, the owners reveal here how times
have changed, and how they have survived
and thrived in Beachwood.
Alfredo Cognati was a 22-year-old hair
stylist in 1974 ­ 41 years ago ­ when he made
a $20,000 investment in Russell's, a three-
year-old salon in the spot he now occupies in
the Chagrin Richmond Plaza. But even at that
young age, he was no stranger to the hair-care
business. Beginning at age 10, he worked in
his cousin's salon, shampooing women's hair.
By age 14, he attended barber school after
classes each day at Cathedral Latin High
School. At 16 ½, he was eligible to take the
state licensing board test and passed. Then
he bought his first salon for $10,000 in Euclid,
and ran it for two years. At that point, he
wanted to travel the country, so he bought a
Winnebago and hit the road for six months
with three friends.
Next he went to visit his ancestral home in
Orsongna, Italy, part of the Abruzzi region,
and after three months, his cousin there
wanted him to open a salon in Rome. Alfredo
told his father back in Cleveland, to which he
was instructed: "Get your a-- back home!" So
Alfredo did just that.
Opening Alfredo's was scary, he says, be-
cause he had no idea what would happen. He
had been hanging out at the popular disco,
"A Touch of Class," located in the space now
occupied by Giovanni's. Don King, owner of
the club and president of King Properties, the
party responsible for developing the build-
ing, gave Alfredo prophetic advice. "You need
to be here," he said.
But what surrounded the building was....
nothing much. Richmond was a two lane
road. Our Gang restaurant was a truck stop
in the space now occupied by Yours Truly
on Chagrin. A chunk of land not far down
the street on Richmond was home to a spot
where model airplane hobbyists flew their
craft. And across from that location was a U.S.
Army property with silos and barracks, now
home to Eaton Corporation.
"It felt like the country," Alfredo says.
Despite the lack of commercial density,
business took off, but it required some
marketing and social muscle. He advertised
in Cableviews magazine (the local television
bible) and introduced himself to people ev-
erywhere, but especially to those at the Touch
of Class club.
Over the years, he grew the business,
taking over more space and adding a spa in
the mid `80s. He later scrapped the spa and
used the private space for services that in-
cluded hair extensions, wigs and hair pieces.
He tended to 20-30 clients daily, every 15
minutes, from early in the morning until late
at night. Saturdays could total 40 clients. He
kept up that pace for 15 years.
"I was young. I had energy," he notes.
He still retains a dependably positive
disposition, being an upbeat and supportive
role player for his many clients. He smiles
frequently, speaks with candor and calm,
and is genuinely interested in other people's
issues. Also, he sports a high/low style, with
dapper sport coats paired with jeans and
athletic shoes.
His work is very consistent, and he believes
his clients remain loyal to that quality. His
skills draw a range of people from all over
town, and they often share as much with him
as they would a psychologist, sometimes
more than he says he wants to know. He un-
derstands, though, that styling people's hair
and touching them for extended periods of
time breeds familiarity and comfort.
Having Giovanni's across the hall all these
years has certainly helped business with
some degree of cross-pollination. Also, foot
traffic from other tenants helps. But many
years ago, a request came out of nowhere.
He received a call from the management
of entertainer Prince when he was in town
to perform. His crew wanted to borrow the
salon after hours for a styling session in
complete privacy. Alfredo gladly left the salon
unlocked, and they took care of business. The
crew returned the favor by leaving auto-
graphed pictures and other gifts.
By contrast, the lowest point in his sa-
lon-ownership history struck in 2010 when a
man held several people hostage in his space.
The stand-off lasted 11 hours, involving
numerous Beachwood policemen and SWAT
team members. Alfredo was instrumental in
helping the police, at their request, by design-
ing a replica of the salon space in the parking
lot, using masking tape, to better plan for
saving the hostages. Eventually, entry was
achieved when the police smashed the front
doors and launched smoke and concussion
(aka percussion) grenades.
"They could have made a movie out of
what happened," remarked Alfredo. The dam-
age amounted to $50,000, mostly addressed
by insurance but it was a serious setback
professionally.
Always entrepreneurial, Alfredo had a
short-lived salon named Bella Mia, launched
in 2003 and located in the U.S. Bank building
on the corner of Mercantile and Chagrin, but
due to conflicts with his business partner, the
salon closed after a year and a half.
His plan for the future is to have his daugh-
ter Lydia, 30, and two partners, run the salon.
Right now though, he still loves going to work,
a short commute from his home in Twinsburg.
He enjoys how every day is different, and he
continues to look forward to each client. He
says that people often wonder how he remem-
bers the details in their lives. "There's only one
you," he replies. And Alfredo's salon remains a
singular sensation, as well.
Giovanni's owner Carl Quagliata is 77 years
old, and he has spent his entire adult life in
the restaurant business. Although retirement
might seem like the next logical step, he
wants to know why he should stop now. "So I
can do the Facebook thing?"
With 39 years devoted to Giovanni's,
which is named after his favorite uncle, he
is more interested in emulating his mother
who worked in the restaurant business until
she was 94, then died when she was 99. "I
like to accomplish things," says the reserved,
soft-spoken restaurateur. A restlessness,
both of mind and spirit, seem to compel him
forward as well.
He began his career in 1967 by opening
White House, an Italian restaurant in Mentor,
which he ran for 20 years. He added Trescalini
next door where everything was cooked
tableside ("too complicated ­ I don't do that
anymore"). In 1976, when the club A Touch of
Class was for sale in the Chagrin Richmond
Plaza, he bought it and shut it down so he
could open Giovanni's. "It was busy from the
first day we opened."
At that time, the entertainment establish-
ment, The Front Row in Highland Heights,
brought lots of acts to town, and after their
shows, many dropped in to Giovanni's. Carl
rattles off names of guests including Sammy
Davis, Dinah Shore, Bob Hope, Mickey
Rooney, Phyllis Diller, Engelbert Humper-
dinck, Pat Boone, Shirley MacLaine, Florence
Henderson, among plenty of others. This was
back when the restaurant was still filling up
at 12:30 a.m., reservations were booked until
10:30 p.m., and men dressed in jackets.
Times have changed, of course, and, as Carl
says, "defying all logic and wisdom," Giovan-
ni's remains in operation. To do so, he stresses
the importance of change, especially in the
restaurant business. "You need to keep evolv-
ing or you will die." In 2000, he closed the restau-
rant for six weeks to remodel it; then three
years ago, he undertook a 16-day remodeling,
"It was busy from the first
day we opened."
Carl Quagliati,
owner of Ristorante Giovanni's
"It felt like the
country."
Alfredo Cognati,
owner of Alfredo's Hair
Salon, of Beachwood
in the early `70s